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Leveraging your educational and professional background in Supply Chain Management or Logistics, you will manage complex projects and timelines for Customer Care including organizing clear key deliverables, establishing and meeting deadlines, action item management and resolution, information sharing with stakeholders, decision-making, collaboration, and final presentation. Your strong ability to interact with the customer in a helpful and friendly manner and to understand customer needs will
Your knowledge and understanding of supply chain processes and materials planning will be essential as you manage order to cash process activities such as expediting, basic returns, back order monitoring, sample and zero-dollar orders, consignment order process, and removing obstacles that may impact customer requirements and BASF’s ability to satisfy them. Your experience with Non-Conformance Management (NCM) measures will be a plus as you execute the process, including investigation and repor
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Ability to establish rapport with the client (put in place of another) Solving ability and self-management, with effective results to ensure the Quality of Care Ability to present yourself and the company in a professional manner Ability to satis
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